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7492X Practice Questions

7492X Practice Questions

Question# 1

Question# 2

Which three statements are true about virtual routing? (Choose three.)

Question# 3

Best Service Routing (BSR) allows adjusting the idle time of agents when determining agent selection. You are considering the step adjustment set to 20 for a given location. Which statement about agent adjustments for the considered location step is true?

Question# 4

In a multi-site Best Services Routing (BSK) configuration, what is the purpose of the Status Poll vector?

Question# 5

In which document can the events table be found?

Note:

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7492X Practice Questions

7492X Practice Questions

Question# 1

Question# 2

Which three statements are true about virtual routing? (Choose three.)

Question# 3

Best Service Routing (BSR) allows adjusting the idle time of agents when determining agent selection. You are considering the step adjustment set to 20 for a given location. Which statement about agent adjustments for the considered location step is true?

Question# 4

In a multi-site Best Services Routing (BSK) configuration, what is the purpose of the Status Poll vector?

Question# 5

In which document can the events table be found?

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