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ITIL-4-Foundation Practice Questions

ITIL 4 Foundation Exam Practice Test


Total 109 Pages
Total 542 Questions

ITIL-4-Foundation Practice Questions

Question# 1

Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
Choose the Choices:


Question# 2

Which practice has a purpose that includes ensuring that risks have been properly assessed?
Choose the Choices:


Question# 3

When should a full risk assessment and authorization be carried out for a standard change?
Choose the Choices:


Question# 4

Which statement about emergency changes is CORRECT?
Choose the Choices:


Question# 5

Which practice coordinates the classification, ownership and communication of service requests and incidents?
Choose the Choices:


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