CompTIA Project+ Certification Exam Exam Practice Test
Total 28 Pages Total 138 Questions
PK0-005 Practice Questions
Question# 1
During a gate review meeting, the deliverable was rejected by the customer.
INSTRUCTIONS
Review the dashboard.
• Part 1: Drag and drop each task, placing them in the correct order based on the project change
control process.
• Part 2: Select the proper document(s) to be updated.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All
button.
Part 1:
Part 2:
Answer: See the
Explanation for the
solution.
Explanation:
Part 1:
Change Control Process:
Consult the RACI matrix.
Define new requirements and record changes.
Assess the schedule, risk, and cost.
Perform a demonstration.
Obtain a sign off.
Update and test the deliverable.
Make an announcement on the company portal.
The change control process is a sequence of steps that helps to manage and document any changes
or modifications to a project scope, schedule, cost, quality, or resources. The change control process
typically involves the following steps:
Consult the RACI matrix. A RACI matrix is a tool that defines and clarifies the roles and
responsibilities of each team member for each task or activity in a project. RACI stands for
responsible, accountable, consulted, and informed. Consulting the RACI matrix can help to identify
who needs to be involved or informed about the change request and how to communicate with
them.
Define new requirements and record changes. The new requirements and changes are the details of
what needs to be modified or added to the project deliverables or objectives based on the customer
feedback or request. Defining and recording the new requirements and changes can help to
communicate and justify the need and rationale for the change and its implications on the project
scope and quality.
Assess the schedule, risk, and cost. The schedule, risk, and cost are the aspects of the project that
may be affected by the change request. Assessing the schedule, risk, and cost can help to determine
the impact and feasibility of the change and identify any possible alternatives or corrective actions to
minimize or avoid its negative effects.
Perform a demonstration. A demonstration is a presentation or show of how the modified or
updated deliverable works or meets the customer expectations or requirements. Performing a
demonstration can help to validate and verify that the change request has been implemented
correctly and effectively and to obtain feedback or approval from the customer or stakeholders.
Obtain a sign off. A sign off is a formal acceptance and approval of the change request and its
deliverables from the customer or stakeholders. Obtaining a sign off can help to confirm that the
change request has been completed successfully and satisfactorily and to close the change control
process.
Update and test the deliverable. The deliverable is the product or service that is produced or
provided by the project. Updating and testing the deliverable can help to ensure that it meets the
quality standards and criteria and that it works as expected after implementing the change request.
Make an announcement on the company portal. The company portal is a platform or channel that
allows internal communication and collaboration among employees within an organization. Making
an announcement on the company portal can help to inform and update other team members or
departments about the change request and its outcomes and to share any lessons learned or best
practices from the change control process.
Part2:
Risk register: A risk register is a document that identifies, analyzes, and records the potential risks or
uncertainties that may affect a project. Updating the risk register can help to capture any new or
modified risks that may arise from the change request and to plan and implement appropriate risk
responses.
Schedule: A schedule is a document that shows the planned start and end dates, durations,
dependencies, and progress of each task or activity in a project. Updating the schedule can help to
reflect any changes or adjustments to the project timeline or milestones that may result from the
change request and to monitor and control the project performance and delivery.
Statement of work: A statement of work (SOW) is a document that defines the scope, deliverables,
schedule, and terms and conditions of a project or contract. Updating the SOW can help to document
any changes or additions to the project scope or deliverables that may be requested or agreed upon
by the customer or stakeholders and to ensure alignment and agreement on what needs to be done
and how it will be done.
Change log: A change log is a document that tracks and records any changes or modifications that are
made to the project scope, schedule, cost, quality, or resources during a project. Updating the
change log can help to document the change request, approval, implementation, and impact of each
change and ensure traceability and transparency.
Question# 2
A PM is responsible for implementing a new customer relationship management system and has
learned that the sales organization is reluctant to utilize the new system. The organization's
reluctance could jeopardize the success of the project. Which of the following steps should be taken
to understand the adoption issues and gain organizational acceptance of the initiative? (Select TWO).
Question# 3
Following a successful release, a project manager sent a survey to all stakeholders to gain an
understanding of opportunity areas for the team. Which of the following can use the survey results
as an input?
Question# 4
Which of the following is an activity that should be used in the closing phase of a project to support
the project triple constraint?
Question# 5
During a quality analysis review, the causes of several issues have been highlighted. Which of the
following should the project manager use to identify the MOST important causes?
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