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SD0-302 Practice Questions

Service Desk Manager Qualification Exam Practice Test


Total 47 Pages
Total 231 Questions

SD0-302 Practice Questions

Question# 1

What is the key outcome of keeping commitments to users, team members and organizations?
Choose the Choices:


Question# 2

Which of these options is NOT an element of successful project management?
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Question# 3

Which of these options is the best way in which you can use formal or informal networks to help develop your ideas?
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Question# 4

You are trying to promote the Service Desk through a variety of recognised and effective channels. Which of these statements best describes a channel to use?
Choose the Choices:


Question# 5

Which of the following statements about Problem Management is correct?
Choose the Choices:


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