Practice Genesys GCP-GC-REP Exam With Latest Questions & Answers Free

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GCP-GC-REP Practice Questions

GCP-GC-REP Practice Questions

Question# 1

Which definition matches the performance view for Agents?

Question# 2

Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?

Question# 3

Which view displays current metrics and information about the queues if you have a membership?

Question# 4

What will be the agent’s user status in the interaction view when you change an agent’s queue status from On Queue to Off Queue?

Question# 5

Sam wants to install the reporting app on his iPad for accessing the metrics. Help him by choosing the right one.

Note:

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GCP-GC-REP Practice Questions

GCP-GC-REP Practice Questions

Question# 1

Which definition matches the performance view for Agents?

Question# 2

Which of the following report is used to measure the time an agent spent not responding to alerting interactions and idle?

Question# 3

Which view displays current metrics and information about the queues if you have a membership?

Question# 4

What will be the agent’s user status in the interaction view when you change an agent’s queue status from On Queue to Off Queue?

Question# 5

Sam wants to install the reporting app on his iPad for accessing the metrics. Help him by choosing the right one.

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GCP-GC-REP EXAM

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