Practice Genesys GCX-GCD Exam With Latest Questions & Answers Free

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GCX-GCD Practice Questions

GCX-GCD Practice Questions

Question# 1

Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

Question# 2

Which Genesys Cloud CX feature helps reduce wait time for each call?

Question# 3

What do a Service Level of 80 and a Service Level Target of 20 for Voice interactions mean?

Question# 4

A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls. What is the most likely reason for this?

Question# 5

Routing is a part of customer communication that connects the customer with an appropriate automated resource or agent.

Note:

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GCX-GCD Practice Questions

GCX-GCD Practice Questions

Question# 1

Genesys Cloud CX is fully supported on which of the following browsers? (Choose two.)

Question# 2

Which Genesys Cloud CX feature helps reduce wait time for each call?

Question# 3

What do a Service Level of 80 and a Service Level Target of 20 for Voice interactions mean?

Question# 4

A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls. What is the most likely reason for this?

Question# 5

Routing is a part of customer communication that connects the customer with an appropriate automated resource or agent.

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GCX-GCD EXAM

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