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GCP-GCX Practice Questions

GCP-GCX Practice Questions

Question# 1

Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?

Question# 2

Genesys Cloud CX supports embedded clients for Salesforce and Zendesk.

Question# 3

Which of the following are AND Evaluation Methods? (Choose three.)

Question# 4

What is the distinguishing feature between queues and groups?

Question# 5

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

Note:

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GCP-GCX Practice Questions

GCP-GCX Practice Questions

Question# 1

Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?

Question# 2

Genesys Cloud CX supports embedded clients for Salesforce and Zendesk.

Question# 3

Which of the following are AND Evaluation Methods? (Choose three.)

Question# 4

What is the distinguishing feature between queues and groups?

Question# 5

Select the categories of ACD skills that can be added to a user or an interaction. (Choose two.)

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GCP-GCX EXAM

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